Dear All Smiles team
I wanted to reach out and say a huge THANK YOU for the fantastic hospitality and kindness you demonstrated to us on Friday!
We could not have asked for better service, attention, care and level of standards! The weather was superb and worked out well but the attention to details and care throughout the day was the one thing that made all the difference.
I am very grateful that we ended up having the entire place to ourselves, it made what would have been a great day, just perfect!
Thank you again so very much, we will be back!
Best regards,
ILAN WEILL
General Manager
Grand Hyatt Melbourne